What is PixanithingVault?
General
PixanithingVault is a premium digital marketplace that offers wedding design resources including video templates, plugins, typography, and graphics. We help wedding videographers, designers, and creators tell love stories beautifully with high-quality, professionally crafted assets.
Who can use your products?
General
Our products are designed for wedding videographers, graphic designers, content creators, photographers, and even DIY couples who want to create beautiful wedding content. Our templates and resources cater to both beginners and professionals.
How do I create an account?
Account
You can create an account by clicking the "Register" link in the top navigation bar. Fill in your name, email, and password, then click "Create Account". You'll receive a confirmation and can start accessing your purchases instantly.
How do I reset my password?
Account
To reset your password, click on the "Login" link in the navigation bar, then click "Forgot Password?". Enter your registered email address, and you'll receive a password reset link. If you don't see the email, check your spam folder.
What formats are available for download?
Products
Our products come in various formats:
- Video Templates: .aep (After Effects), .prproj (Premiere Pro), .mogrt
- Graphics: .psd, .ai, .cdr, .png
- Typography: .ttf, .otf, .woff
- Plugins: .cube, .look, .luts
Each product page specifies the exact formats included.
Do I need special software to use these templates?
Products
Yes, most templates require specific software. Video templates require Adobe After Effects or Premiere Pro. Graphics require Adobe Photoshop, Illustrator, or CorelDRAW. Typography files can be installed on any operating system. Each product page lists the required software and system requirements.
Can I use these products for commercial projects?
Products
Yes! Our
Standard License allows you to use templates in commercial projects like wedding videos, client presentations, and social media content. For broader usage like reselling or distribution, please check our
Terms of Service for detailed licensing information.
What payment methods do you accept?
Payment
We accept major credit and debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways. All transactions are encrypted and processed securely.
What is your refund policy?
Payment
Due to the digital nature of our products, all sales are generally final. However, if you encounter technical issues such as corrupted files or compatibility problems, we offer a
7-day replacement guarantee. Please contact our support team for assistance. Read our full
Refund Policy for more details.
How do I download my purchased files?
Technical
After a successful purchase, you'll receive a download link on the confirmation page and via email. You can also access all your purchases from your
Account Dashboard under the "My Downloads" section. Downloads are available 24/7 and never expire.
What should I do if a file doesn't work?
Technical
If you encounter any issues with your downloaded files, please contact our support team at
support@pixanithingvault.com with your order ID and a description of the problem. We'll help resolve the issue within 24 hours.